Jobs

Administrative agent

Last update : 2018-12-13

Location : Chibougamau, Eeyou-Istchee Baie-James

Schedule : Full time, 40hrs/week, Monday to Friday, 8AM to 5PM

Main responsibilities - Accounting

  • Enter customer and supplier invoices
  • Enter the incoming payments and make the bank deposits
  • Entering employee timesheets
  • Proceed to the calculation of pay and government remittances
  • Perform conciliations of transactions (bank accounts, expense accounts, etc.)
  • Open accounts receivable and receivable
  • Enter the order forms
  • Perform other related accounting tasks

Main responsibilities – Administrative support

  • Receive and welcome customers and suppliers
  • Answer the phone and follow up on calls
  • Guide visitors to the people concerned
  • Manage mail and correspondence internally and externally.
  • Make hotel and other bookings to support teams in the field
  • Perform all other related tasks in administrative support

Requirements and skills

  • DEP in secretarial and / or accounting
  • Have experience in office work
  • Bilingualism in French and English, spoken and written
  • Master the MS Office Suite
  • Have flexibility in managing multiple tasks and good priority management
  • Speaking Cree is an asset;

Project manager

Last update : 2018-12-13

Location : Chibougamau, Eeyou-Istchee Baie-James

Schedule: Full time, 40hrs / week, Monday to Friday, 8am to 5pm

SUMMARY

Under the responsibility of the Director General, the Project Manager directs the execution of projects and ensures that all activities are carried out in accordance with corporate policies, contractual agreements, quality standards, health and safety requirements. safety and environment standards, financial objectives, and scheduling commitments.

TASK DESCRIPTION

  • Project management
  • Animation of project management meetings
  • Assignment of tasks
  • Control of project activities, deadlines and budgets
  • Health and safety control
  • Contracts control
  • Project invoicing management
  • Risk management
  • Relations with internal, external and end-customer teams
  • Issuance of project reports and documentation for government entities

REQUIRED QUALIFICATIONS

  • DEC or BAC in a relevant field or 3 years experience in project management.
  • Excellent communication skills in French and English.

REQUIRED SKILLS

  • Ability to read and interpret plans.
  • Knowledge in cost management and accounting.
  • Knowledge of the software of the office suite.
  • Scheduling tasks.
  • Establishment and maintenance of effective relationships with the people involved in the project, both internal and external.
  • Valid driver’s license.
  • Speaking Cree is an asset;

FTTH services fulfillment coordinator

Last update : 2018-12-13

Location : Chibougamau, Eeyou-Istchee Baie-James

Schedule: Full time, 40hrs / week, Monday to Friday, 8am to 5pm

SUMMARY

Under the responsibility of the Director Feneral, the FTTH Service Fulfillment Coordinator coordinates the delivery of FTTH telecommunications services to homes and businesses by collaborating with several internal and external stakeholders. He ensures the smooth delivery of services on a daily basis and manages the associated logistics elements such as the schedules of technicians and subcontractors, the delivery of equipment, inventory levels and others.

TASK DESCRIPTION

  • Coordination with our partners for the delivery of services and management of punctual problems;
  • Coordination with IP-MPLS network team, external network and technical teams in the field;
  • Establishment of installation schedules based on demand and available resources;
  • Daily monitoring of field installations, quality assurance;
  • Management of the inventory of customer equipment;
  • Management of the logistics of the routing of the equipment on the territory;
  • Production of productivity statistics;
  • Follow up and update of the addresses served;
  • Management of a warehouse employee;
  • all related tasks;

REQUIRED QUALIFICATIONS

  • Diploma of College Studies in a relevant field;
  • Two years of experience in a management position is an asset;

REQUIRED SKILLS

  • Reliable;
  • Meticulous;
  • Dynamic;
  • Excellent management of priorities;
  • Strong customer orientation;
  • Excellent ease with computers and new technologies;
  • Ability to coordinate multiple events or tasks simultaneously;
  • Bilingual French English;
  • Microsoft Office (basic excel)
  • Speaking Cree is an asset;

Network operations technician

Last update : 2018-12-13

Location : Chibougamau, Eeyou-Istchee Baie-James

Schedule: Full time Monday to Friday, 8am to 5pm. On call 24/7 for emergencies.

SUMMARY

Under the responsibility of the IP/MPLS Network and IT Manager, the Network Operations Technician monitors the network and manages incidents following existing processes, participates in configuration tasks, and provides technical support to internal and external resources.

TASK DESCRIPTION

  • Monitor the continuous operation of the network and its services;
  • Solve technical problems efficiently, escalating complex issues, and interacts with various teams according to existing processes;
  • Escalate issues to manufacturers as needed;
  • Assure proper follow-up of issues, document and close tickets;
  • Assure efficient communications with customers and partners;
  • Perform network and service provisioning activities;
  • Produce reports and performance statistics;
  • Participate to general IT maintenance including systems, servers, databases;
  • Provide general IT support to internal teams.
  • Any other related tasks;

QUALIFICATIONS

  • Technical DEC or DEP in a related discipline;
  • Minimum two (2) years of experience in Telecommunications or IP networking or Information Technologies;
  • Experience in Ethernet troubleshooting (OSI Layer 2) and Internet Protocol (IP);
  • Experience with automatic alerting and paging systems (ex: Nagios, Solarwinds, Monitis, Pagerduty, VictorOps; Opsgenie);
  • Knowledge of firewall, security equipment, and security standards is considered an asset;
  • Understanding of Fiber Optic networks and equipment (transmission, amplification) is considered an asset;
  • Experience with Network Management Systems (ex: NOKIA 5620SAM);
  • Experience with NOKIA Service Router (SR) infrastructure is considered an asset;
  • Experience with Fixed Access Systems (Ex: Nokia ISAM FX) is considered an asset
  • NOKIA NRS Certification, Cisco CCNA or an equivalent certification is considered an asset;
  • Knowledge of information technology management standards (ex: ITIL) is considered an asset;
  • Knowledge of QoS and triple-play concepts is considered an asset;

SKILLS

  • Analytical skills;
  • People skills;
  • Communication skills;
  • Ability to manage priorities;
  • Adaptation capabilities to technology changes;
  • Bilingual French/English;
  • Speaking Cree is considered an asset;

Network operations analyst

Last update : 2018-12-13

Location : Chibougamau, Eeyou-Istchee Baie-James

Schedule: Full time Monday to Friday, 8am to 5pm. On call 24/7 for emergencies.

SUMMARY

Under the responsibility of the IP/MPLS Network and IT Manager, the Network Operations Analyst monitors the network and coordinates incident management and change management in collaboration internal and external resources.

TASK DESCRIPTION

  • Responsible for monitoring the continuous operation of the network and its services;
  • Solve technical problems efficiently, escalating complex issues, and coordinating with multidisciplinary teams;
  • Proactive work to prevent future problems;
  • Elaboration and maintenance of trouble resolution processes;
  • Assure proper follow-up of issues, document and close tickets;
  • Responsible for the proper operation of ticketing software and alerting systems;
  • Assure efficient communications with customers and partners;
  • Customer support for managed services;
  • Network and service design and provisioning activities;
  • Complete escalation of hardware problems and obtain support from manufacturers;
  • Generate reports and performance statistics;
  • Perform system maintenance and security audits;
  • Participate to general IT maintenance including systems, servers, databases;
  • Any other related tasks;

QUALIFICATIONS

  • First cycle university diploma in a related discipline OR a technical DEC in a related discipline accompanied by solid experience;
  • Minimum five (5) years of experience in Telecommunications or IP Networking;
  • Experience in Ethernet troubleshooting (OSI Layer 2);
  • Experience with automatic alerting and paging systems (ex: Nagios, Solarwinds, Monitis, Pagerduty, VictorOps; Opsgenie);
  • Practical knowledge of networking protocols (IP,BGP,OSPF,ISIS,MPLS, 802.1Q, 802.1ad - QinQ), VPN services (EPIPE,VPLS,VPRN,IES), Internet services (SMTP, DNS, reverse-DNS), Internet IPv4 allocation/assignment, and basic knowledge of IPv6;
  • Knowledge of synchronous protocols (SONET/SDH) is considered an asset;
  • Knowledge of firewall, security equipment, and security standards is considered an asset;
  • Understanding of Fiber Optic networks and equipment (transmission, amplification) is considered an asset;
  • Experience with Network Management Systems (ex: NOKIA 5620SAM);
  • Experience with NOKIA Service Router (SR) infrastructure is considered an asset;
  • Experience with Fixed Access Systems (ex: Nokia ISAM FX) is considered an asset
  • NOKIA NRS Certification, Cisco CCNA/CCNP or an equivalent certification is considered an asset;
  • Basic scripting knowledge is an asset (ex: Apache Velocity, python, powershell, vbscript)
  • Knowledge of information technology management standards (ex: ITIL) is considered an asset;
  • Knowledge of QoS and triple-play concepts is considered an asset;

SKILLS

  • Analytical skills;
  • People skills;
  • Communication skills;
  • Ability to manage priorities;
  • Adaptation capabilities to technology changes;
  • Bilingual French/English;
  • Speaking Cree is considered an asset;

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