Outside Plant Network Technician

31 October 2023
Full-time, permanent

General description of tasks

Reporting to the Outside Plant Network Team Leader, the Outside Plant Network Technician is responsible for performing installation and maintenance work on the network as well as the connection of corporate and institutional clients of ECN, in accordance with established installation standards and processes. More specifically, he/she ensures that all necessary information is obtained in the field to facilitate preparation and installation. He must read the installation plans and ensure that they are respected. He receives his assignments, prepares the necessary equipment and proceeds with the installation or repair of fiber optics. The Outside Plant Network Technician must proudly represent ECN, as he/she is often the only face-to-face contact that the corporate or institutional customer will have with the company. He may also be called upon to assist the installation technicians as needed. His or her work is performed in accordance with safety codes, customer practices and ECN procedures and policies.

Main responsibilities

To achieve this, the installation technician must:

1.     Carry out installation and maintenance work on the network in accordance with plans and specifications | 70 %

  • Drive to the worksite.
  • Perform three types of work depending on assignments:
    • Installations (network development, as well as commercial and institutional connections).
    • Maintenance (breakage, emergencies).
    • Records used to plan future work.
  • Upon arrival on site, conduct a risk assessment and take appropriate action as required.
  • Fill out the forms on the side doc
  • Deploy the fiber optic network according to the design plan provided by the engineering team.
  • Using the appropriate tools, install drops, optical equipment, lay fiber cables, and merge fibres.
  • Ensure the network is functioning properly once equipment and services are installed during commercial and institutional installations.
  • Monitor subcontractor work when fibre is exposed.
  • Conduct network performance analyses using specialized equipment and participate in problem identification.
  • Transmit problems to the network operations centre when they exceed his/her knowledge.
  • Do maintenance and repair as directed by the analyst or the network operations centre technician.
  • Fill out the Work Order on a tablet and include photos and speed tests to support.

 

2.     Plan installation and maintenance work to be carried out daily, making sure you have the necessary equipment | 10 %

  • Take note of assignments.
  • Read the plans and ensure understanding of the work to be done.
  • Plan material needs including installation kits, equipment, tools, safety accessories and consumable materials to perform installations, and prepare your vehicle.
  • Pick up or make sure you get the necessary installation kits and validate their contents before travelling to the site.

 

3.     Maintain and prepare installations equipment for the following days | 10 %

  • Perform daily inspection and clean the vehicle upon return.
  • Make sure to pass on the documents (order forms, photos when applicable, ).
  • Put battery-powered tools on charge to make sure they are available for the next day of work.
  • Ensure fuel supply for generators, chainsaws, etc.

 

4.     Support or replace installation technicians as required (refer to the installation technician job description)

Qualifications

  • High school diploma.
  • DEP in electrical engineering – Cable and/or other telecommunications equipment repair and installation or equivalent training (asset).
  • Hold a valid Class 5 driver’s license (Class 3 is an asset)
  • Hold a general Health and Safety Certificate on ASP Construction’s worksites (an asset).
  • Work-at-heights Certificate (an asset).
  • Fiber Optic Technician Certification (FOTC – an asset)
  • Having completed ASP Construction’s Fall Prevention Training (an asset).
  • Fluent in French and English (written and spoken).
  • Knowledge of the Cree language (an asset).

Technical skills and knowledge

  • Know how to work with the Office suite, mainly Outlook and Teams, and WhatsApp.
  • Basic digital and computer skills (computer and smartphone).
  • Knowledge of OSP-FTTH conception, of construction principles, as well as industry standards.
  • Ability to read plans and specifications.
  • Drive and operate a bucket truck.

Personal skills and abilities

  • Have good communication skills.
  • Show concern for quality and customer service.
  • Be self-reliant and resourceful.
  • Have good problem-solving skills.
  • Ability to follow instructions as well as a fast and sustained learning ability.
  • Be organized and able to prioritize tasks.
  • Have a sense of responsibility.
  • Be rigorous and have a keen eye for detail.
  • Ability to work under pressure, adapt to change, and manage stress.
  • Ability to work as a team and to help the installation team.

Job specifications

  • Bound to travel to different locations, including some remote and isolated sites to carry out the work.
  • May require stays outside the place of residence.
  • Governed by joint use contracts, contractor agreements, and CSA construction standards.
  • Regular day and week work schedule. However, the duration of the working day may be extended due to travel and problems encountered.
  • Must be available for evening and weekend support and intervention.
  • Work mostly outdoors in all seasons and in variable weather conditions.
  • Low to moderate stress level. Stress comes from external constraints, technical challenges, and time restrictions.

Efforts required

  • Requires moderate to high physical effort such as when loading different equipment over small distances and climbing ladders.
  • The position requires a level of physical effort when handling weights ranging from 40 to 50 pounds.
  • Requires concentration and sensory attention due to the many environmental elements to consider when performing installations.
  • Handle equipment with vigilance and care.

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